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FEZ Restaurant Launch: Building a Premium Dining Brand in Riyadh

Client: Movenpick Hotel Riyadh – FEZ Restaurant

Role: Marketing Team Lead (Ntam Marketing Agency)
Objective: Launch FEZ as a premier Moroccan dining destination, build brand awareness, and maximize foot traffic during the launch period.


Project Background

The FEZ Restaurant at Movenpick Hotel Riyadh set out to introduce a high-end Moroccan dining experience to the Saudi market. The mission was to create a memorable brand identity, generate excitement pre-launch, and ensure strong visitor numbers in the first month.


Challenges

  • Launch a new brand in a competitive luxury dining market.

  • Create significant pre-opening buzz across digital and offline channels.

  • Drive immediate foot traffic to secure a successful launch.


Strategy & Execution

Our marketing approach followed three key phases:

  1. Pre-Opening (Teasing & Revealing Campaign)

    • Rolled out a teaser campaign featuring curated social media posts, influencer collaborations, and storytelling content.

    • Built anticipation ahead of launch day through engaging visuals and cultural narratives.

  2. Opening Activation

    • Managed real-time coverage of the launch event across platforms.

    • Partnered with influencers and utilized on-site engagement tactics to maximize buzz.

  3. Post-Opening (Experience Highlights)

    • Focused on experience-driven storytelling through customer testimonials and behind-the-scenes content.

    • Launched targeted digital ads to sustain momentum and reach new audiences.


Results

  • 👥 Opening Day Visitors: 480 guests

  • 📊 Social Media Impressions: 292,713+

  • 💬 Engagements: 11,163 (likes, shares, comments)

  • 🎥 Video Views: 76,094

  • 🔗 Direct Clicks: 3,017 to booking & menu pages


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